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Terms of Service

Effective May 17, 2026English

Plain English summary

  • MetaWiz is software that helps you manage your own Facebook and Instagram ad account. You own the ad account; you own the data; you own the creatives you upload.
  • We charge a flat monthly fee for the software (Basic $197, Pro $497, Max $997, or a Custom tier). Your Meta ad spend flows straight from your card to Meta. We never hold your ad spend.
  • The Wizard (our AI) reads your campaign data and gives you recommendations. If you ever turn on autopilot, the Wizard takes the specific actions you authorize, you can revoke at any time, and we log every move.
  • We do not promise specific ad results. We cannot promise Meta will keep your ads running or keep its policies the same.
  • You can cancel anytime from your billing page. Cancellation takes effect at the end of the period you already paid for. Past months are not refundable.
  • If we have a dispute, we go to private arbitration in Broward County, Florida (AAA rules). You give up your right to a jury trial and your right to bring a class action. You can opt out of arbitration within thirty days by emailing legal@metawizrd.com.
  • You are responsible for following Meta's rules and the law (TCPA on follow-up calls and texts, Housing rules for wholesale real estate ads, and so on). We give you the tools; you stay in the driver's seat.

These Terms of Service form a contract between you and ROAS WIZ INC. They govern your use of the MetaWiz service. Read them carefully. If you do not agree, do not use the Service.

1. Acceptance of these Terms

By clicking "I agree," by signing up for an account, or by using the Service in any way, you accept these Terms and you confirm that you have authority to bind the business you are signing up for. If you sign up on behalf of a business, "you" means that business, and you confirm you have authority to commit it to these Terms.

We record the moment you accept these Terms. The record includes your account, the timestamp, the IP address you accepted from, and the version of these Terms in effect at the time. That record is the evidence of your acceptance in any dispute.

If we update these Terms in a material way, we will give you at least thirty days' notice by email to the address on file. Continued use after the effective date of an update means you accept the updated Terms. Section 19 describes how updates work in more detail.

2. Who we are

The MetaWiz service is operated by ROAS WIZ INC., a Florida C-corporation (Florida document number P26000021432, filed 2026-04-20), doing business as METAWIZ. Our registered address is 333 Las Olas Way CU1, Fort Lauderdale FL 33301.

ROAS WIZ INC. is the entity that contracts with you. METAWIZ is the brand and product name. Throughout these Terms, "MetaWiz," "we," "us," and "our" mean ROAS WIZ INC.

For legal notice, write to legal@metawizrd.com. For everything else, write to support@metawizrd.com.

3. Eligibility

You may use the Service if you are at least eighteen years old and you are using it for business purposes. The Service is not designed for personal or household use. We do not knowingly allow people under eighteen to sign up. We do not allow consumer use.

At V1, MetaWiz is offered to customers in the United States. If you sign up from outside the United States, you accept that the Service may not match local language, local payment options, or local regulatory expectations, and that any data you provide is transferred to and processed in the United States as described in our Privacy Policy.

You must not use the Service if you are barred from doing so under US export laws or sanctions, or if you are on a denied-parties list maintained by the US government.

4. Account and security

You are responsible for keeping your account credentials safe. Do not share them. Do not let someone else sign in as you. If you think your account has been accessed without your permission, write to support@metawizrd.com immediately so we can lock it.

You must keep your account information accurate. If your email, phone number, business name, or billing address changes, update them in your account settings. Notices we send to the email address on file are considered delivered, even if you do not see them because the address is stale.

We may suspend or terminate your account if you breach Section 8 (your responsibilities) or Section 18 (termination triggers). We may also suspend if your account shows signs of compromise (unusual logins, password-reset spikes, suspected automated abuse), to protect you and the rest of the Service. We will tell you why and what to do.

5. Subscription and payment

MetaWiz offers four subscription tiers: Basic at $197 per month, Pro at $497 per month, Max at $997 per month, and a Custom tier priced per deal for agencies and high-touch customers. The current tier list lives at metawizrd.com/pricing.

Fees are billed monthly in advance through Whop, our merchant of record. By accepting these Terms and choosing a tier, you authorize Whop to charge the payment method on file at the start of each billing cycle. You also authorize us to receive notification of your subscription status from Whop. You can change your payment method through your billing page.

Fees are payable in US dollars. You are responsible for any applicable taxes (sales tax, VAT, GST). Where Whop or we are required to collect those taxes, we will add them to your invoice.

Your subscription auto-renews each month at the then-current tier price unless you cancel before the next billing date. We will email you a receipt every month and a reminder before any price change. If we raise the price of a tier you are on, we will give you at least thirty days' notice by email; if you do not agree to the new price, you can cancel before the new price takes effect.

MetaWiz never holds your Meta ad spend. Your Meta ad spend flows from the payment method on file in your Meta ad account directly to Meta. MetaWiz only charges the SaaS subscription fee. This separation is structural, locked, and central to how the Service works. We do not extend credit, store balances, or operate a wallet on your behalf.

If a payment fails, we will retry, email you, and suspend the Service if the failure continues past a short grace period. Suspended accounts can be reactivated by curing the payment within thirty days. After thirty days of non-payment, we may terminate the account as described in Section 18.

6. Your Meta ad account

Your Meta ad account is yours. You own it. You sign up for it directly with Meta. You add the payment method that Meta charges for your ad spend. You agree to Meta's Terms, Self-Serve Ad Terms, and Advertising Standards directly with Meta. MetaWiz never takes ownership of your Meta ad account, never holds your funds, and never combines multiple customers' campaigns in one ad account.

When you connect your Meta ad account to MetaWiz, you grant MetaWiz an OAuth token that lets us read your campaign data and (if you opt in to autopilot under Section 7) take specific actions on your behalf. The OAuth token is revocable by you at any time through your Meta account settings or through MetaWiz's account settings. We store the token encrypted. We never receive or store your Meta account password.

MetaWiz acts as your authorized Technology Provider under Meta's Platform Terms. The Tech Provider posture is the architecture that lets us operate the Service for you while keeping your account, your spend, and your relationship with Meta directly under your control. We commit to operate consistent with Meta's Platform Terms, Meta's Developer Policies, and Meta's Self-Serve Ad Terms, which means we (a) issue every Meta API call under your OAuth token, (b) keep your data partitioned from other customers' data at the database level, (c) respect Meta's rate limits, (d) keep our app review and business verification current, and (e) honor Meta's data-deletion callback per our Privacy Policy.

You remain the advertiser of record for every campaign you run through MetaWiz. You are responsible for the content of your ads, the targeting choices you make (within the limits we enforce for Special Ad Categories under Section 9), and the legal compliance of any follow-up communication you send to leads outside MetaWiz.

You also accept that your continued use of MetaWiz depends on Meta maintaining its API access to MetaWiz. If Meta revokes our Tech Provider status, or restricts our access to a specific permission, the Service may stop working in whole or in part. Even in that scenario, we will keep your Customer Content and audit logs available for export through the in-product export tool or by request to support@metawizrd.com for at least thirty days after the access loss, so you can move your data wherever you need it. Section 11 disclaims the warranty on Meta's continued availability.

7. Authorized actions and the Autopilot Authorization

The Wizard is MetaWiz's AI agent. By default, the Wizard reads your campaign data and gives you recommendations. The Wizard does not take any action on your ad account unless you turn on autopilot for one or more specific categories of action.

If you turn on autopilot, you authorize the Wizard to take action on your Meta ad account on your behalf, within the categories you turn on. The categories of action you can authorize are listed below. Each category is a separate toggle in your autopilot settings panel. You decide which categories to authorize, and you can change your selections or turn autopilot off entirely at any time.

The categories of autopilot action you can authorize fall into the groups below. The in-product autopilot settings panel shows the specific actions inside each group, lets you toggle each one independently, and records the date, the time, your account, the version of these Terms in effect at that time, and the specific categories you authorized. This in-product record is your authorization for the Wizard to act in those categories on your behalf.

(a) Performance-based campaign adjustments. The Wizard pauses, scales, or restructures ad sets and campaigns based on performance signals and the thresholds you configure.

(b) Budget reallocation within your set caps. The Wizard moves budget between ad sets inside a campaign without exceeding the total daily or lifetime budget you set.

(c) Creative rotation from your approved library. The Wizard launches or retires ad variants using creative assets you have already uploaded and approved.

(d) Targeting and delivery adjustments within applicable Meta policies and any Special Ad Category that applies to your campaign. The Wizard's adjustments pass through MetaWiz's compliance checks, but Meta updates its rules independently. You remain the advertiser of record and are responsible for reviewing autopilot changes against Meta's then-current policies.

You can change which categories are authorized, or turn autopilot off entirely, at any time from your autopilot settings panel. A change or revocation takes effect immediately for new Wizard decisions. The Wizard's audit log will show the moment of change.

The Wizard keeps an audit log of every action it takes in autopilot mode. The audit log captures, for each Wizard action, what was done, when, why, the inputs that informed the decision, and the authorization under which the Wizard acted. You can view and export your audit log at any time from your account settings.

You agree that the Wizard's actions within your authorized categories, recorded in the audit log, are actions you authorized. Outcomes from those actions, including changes in campaign performance, ad spend, or ad delivery, are part of the operation you authorized. MetaWiz makes no guarantee about the results of any autopilot action. You acknowledge that ad performance varies and that the Wizard's optimization choices are based on the data and rules available at the time of each decision.

If MetaWiz changes the categories of action available under autopilot, or the rules the Wizard uses inside a category, MetaWiz will update these Terms, notify you, and re-prompt you to confirm your category selections before the changes take effect for your account. You are not bound to the new categories or rules until you confirm.

This authorization is in addition to your acceptance of Meta's own Terms of Service, Self-Serve Ad Terms, and Advertising Standards, which continue to govern your relationship with Meta and your ad account.

In MetaWiz V1, the Wizard reads and recommends only. The autopilot opt-in does not yet light up in the product. This Section 7 sits in your contract today so that the moment autopilot ships, the legal architecture is already in place and you can opt in with full disclosure.

8. Your responsibilities

By using the Service, you agree to follow the rules below. These are not aspirational. They are conditions of your access.

You agree to comply with Meta's Terms of Service, Self-Serve Ad Terms, and Advertising Standards (Meta Platform Terms §5.b.ii), and to keep your Meta account in good standing. You confirm that you have read and accepted those terms directly with Meta, or that you will when prompted in your onboarding.

You agree that the ads you author or approve through MetaWiz comply with Meta's Advertising Standards and with all applicable laws. You agree not to upload, generate, or run ad creative that infringes anyone else's intellectual property rights, defames any person, violates anyone's privacy or right of publicity, or violates any campaign-content rule applicable to your vertical.

You agree to follow the Telephone Consumer Protection Act (TCPA, 47 USC §227), the Telemarketing Sales Rule, the Florida Telephone Solicitation Act (FTSA, Fla. Stat. §501.059) where applicable, the CAN-SPAM Act (15 USC §7701), and any other federal, state, or local law governing telephone, text-message, or email solicitation. You agree not to use MetaWiz lead-form data to send marketing SMS or place marketing calls to any individual without that individual's prior express written consent. You agree to honor STOP replies and Do Not Call registrations within the timelines required by law. You agree not to upload lead lists that have not been scrubbed against the National Do Not Call Registry within the prior thirty-one days. MetaWiz provides lead-capture forms that include consent-disclosure language designed to meet the prior-express-written-consent standard, but you are responsible for verifying the language fits your specific obligations.

You agree that you will not (i) reverse engineer, decompile, or disassemble the Service; (ii) attempt to bypass rate limits, access controls, or security measures; (iii) use the Service to run ad campaigns in categories MetaWiz does not support (Finance, Employment, Credit, Politics at V1, or any other category we list as unsupported); (iv) misrepresent your authority to bind a business when signing up; (v) resell or sublicense the Service without a written agreement; (vi) use the Service to send SMS or place calls in a manner that violates the TCPA, FTSA, or any equivalent state law; (vii) submit any data that you do not have the legal right to provide; or (viii) use the Service to interfere with any other customer's use.

If you are running ads in the wholesale real estate vertical at V1, you accept that Meta's Housing Special Ad Category applies. Section 9 describes the rules MetaWiz enforces on your behalf.

You are responsible for the accuracy of any information you give us about your business, your campaigns, and your customers. You are responsible for backing up any data you consider critical. You are responsible for the security of your own systems and your end-users' systems.

9. Special Ad Categories (Housing at V1)

Meta treats certain ad categories as Special Ad Categories because of legal restrictions on targeting (Meta's Special Ad Categories policy implements requirements under the Fair Housing Act and similar laws). The Housing category applies to ads about the sale, rental, or financing of housing, which includes most wholesale real estate ad creatives. MetaWiz V1 is built for the wholesale real estate vertical and applies Housing to your campaigns automatically.

MetaWiz enforces the following Housing-required limits on every campaign created through the Service:

(a) Age range is fixed at eighteen through sixty-five-plus. You cannot narrow the floor or cap the ceiling.

(b) Gender targeting is set to both genders or absent. You cannot target by gender.

(c) Radius targeting requires a minimum radius of fifteen miles for any radius-based location target.

(d) Budgets must meet Meta's minimum of one cent (per Meta spec).

(e) Destination URLs must use HTTPS.

(f) Every ad must have at least one of a link, a video ID, or an image hash.

These limits are enforced automatically in MetaWiz before any campaign publishes. If a campaign you build would violate any of these limits, MetaWiz will not publish the campaign, and we will tell you what to change so the campaign meets Meta's Housing rules.

You remain responsible for the content of your ads. The compliance layer enforces the targeting and structural limits Meta requires; it does not police every word of your ad copy. If your ad copy implies discriminatory preferences, makes income-based claims, or violates any other Housing rule, you remain liable, and Meta may reject or remove your ads independently.

When MetaWiz adds support for additional verticals (solar, med spa, roofing, others), the applicable Special Ad Categories will be enforced in the same way and disclosed in an updated version of these Terms.

10. Refunds and cancellation

You can cancel your subscription at any time through the in-app billing page or by emailing billing@metawizrd.com. Cancellation takes effect at the end of your current billing period. You keep access through the period you already paid for, and we do not refund the unused remainder.

Past months are not refundable. The Service was provided for those months and the fee covered the service we performed.

We will refund subscription fees only in the following cases: (a) a material service failure caused by MetaWiz that prevented you from using the Service for more than seventy-two consecutive hours; (b) a billing error such as a duplicate charge or a charge for a tier you did not select; or (c) where the law requires a refund. Refunds in these cases are pro-rated to the affected period and processed to the original payment method within ten business days of approval.

For features we publicly label as "beta," "preview," "experimental," or similar, our maximum aggregate refund or remedy is one hundred US dollars ($100), in addition to any free credit toward future Service that we choose to offer at our discretion. The Wizard marketplace, any AI-generated creative feature, and any feature explicitly labeled beta fall under this cap until they exit beta.

Cancelling your MetaWiz subscription does not affect your Meta ad spend. Your Meta ad account, your Meta payment method, and any Meta-side spend are between you and Meta. We do not pause or refund Meta ad spend on your behalf.

After cancellation or termination, we will keep your data available for export for thirty days through the in-app export tool or by request to support@metawizrd.com. After the thirty-day export window, we delete your data from production systems within seven days, with backup deletion on the standard backup retention cycle described in our Privacy Policy.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. ROAS WIZ INC. DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, METAWIZ DOES NOT WARRANT:

(A) THAT THE SERVICE WILL ACHIEVE ANY SPECIFIC RETURN ON AD SPEND, COST PER LEAD, COST PER ACQUISITION, COST PER CLICK, CONVERSION RATE, OR OTHER ADVERTISING OUTCOME. AD PERFORMANCE VARIES BY OFFER, BUDGET, MARKET, COMPETITION, AND USER ACTIVITY. INDIVIDUAL RESULTS VARY. PAST PERFORMANCE OF ROY GONZALES, THE FOUNDER OF ROAS WIZ INC., OR OF ANY OTHER METAWIZ CUSTOMER, IS NOT A FORECAST OF YOUR RESULTS.

(B) THAT ANY META PLATFORM SERVICE, INCLUDING THE APIS METAWIZ RELIES ON TO OPERATE THE SERVICE, WILL BE AVAILABLE OR CONTINUE TO FUNCTION AS IT DOES TODAY. META OPERATES THESE SERVICES AT ITS SOLE DISCRETION AND MAY CHANGE OR DISCONTINUE THEM AT ANY TIME.

(C) THAT META WILL NOT CHANGE ITS ADVERTISING STANDARDS, ITS PLATFORM TERMS, ITS DEVELOPER POLICIES, OR ITS ENFORCEMENT BEHAVIOR. PREVIOUSLY APPROVED ADS MAY BE REJECTED OR REMOVED AT META'S DISCRETION.

(D) THAT AI-GENERATED RECOMMENDATIONS OR AUTOPILOT DECISIONS WILL BE ACCURATE, FREE OF ERRORS, OR PRODUCE PARTICULAR OUTCOMES. AI MODELS PRODUCE OUTPUTS BASED ON THE DATA AND RULES AVAILABLE AT THE TIME OF THE DECISION. YOU ARE RESPONSIBLE FOR REVIEWING THE RECOMMENDATIONS BEFORE ACTING ON THEM IN V1, AND FOR REVOKING AUTOPILOT IF YOU DISAGREE WITH AUTONOMOUS ACTIONS.

(E) THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE AGAINST EVERY POSSIBLE ATTACK, OR ENTIRELY FREE FROM BUGS. WE TEST EXTENSIVELY AND OPERATE WITH STANDARD INDUSTRY SECURITY MEASURES; NO SOFTWARE IS PERFECT.

(F) THAT THIRD-PARTY SUBPROCESSORS LISTED IN OUR PRIVACY POLICY WILL BE AVAILABLE OR CONTINUE TO PROVIDE THEIR SERVICES TO METAWIZ.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions in this Section 11 apply only to the maximum extent permitted by law.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROAS WIZ INC.'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE FORM OF ACTION, WILL NOT EXCEED THE TOTAL FEES PAID BY YOU TO ROAS WIZ INC. FOR THE SERVICE DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. FOR FEATURES PUBLICLY LABELED AS "BETA," "PREVIEW," "EXPERIMENTAL," OR SIMILAR, ROAS WIZ INC.'S AGGREGATE LIABILITY WILL NOT EXCEED ONE HUNDRED US DOLLARS ($100).

IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, LOST AD SPEND, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limitations in this Section 12 do not apply to (i) ROAS WIZ INC.'s indemnification obligations under Section 13, (ii) either party's breach of confidentiality obligations, (iii) your payment obligations to ROAS WIZ INC., or (iv) liability for ROAS WIZ INC.'s gross negligence, willful misconduct, or fraud, in each case to the extent not waivable under applicable law.

The cap applies in the aggregate across all claims, not per claim. The cap and the disclaimers in Section 11 survive termination, breach, or rescission of these Terms.

These limits are an essential part of the bargain. The fee for the Service reflects the allocation of risk in these Terms, and the Service would not be offered without these limits.

13. Indemnification

13.1 Your indemnification of MetaWiz

You will defend ROAS WIZ INC., its affiliates, and their respective officers, directors, employees, and agents against any third-party claim, action, or proceeding arising from or related to:

(a) the content of any ad creative, copy, landing page, targeting decision, or other material you author, upload, or approve through the Service;

(b) your violation of Meta's Advertising Standards, Meta Platform Terms, Meta Self-Serve Ad Terms, or any other Meta policy;

(c) your violation of the Telephone Consumer Protection Act (TCPA), the Florida Telephone Solicitation Act (FTSA), the CAN-SPAM Act, the Telemarketing Sales Rule, or any other federal, state, or local law governing telephone, text-message, or email solicitation, in connection with leads or contacts originated through the Service;

(d) your violation of any state or federal real estate marketing rule, including fair housing rules applicable to your ad campaigns;

(e) any Special Ad Category violation arising from ad content you authored or approved;

(f) your misuse of the Service in violation of these Terms; or

(g) any autopilot action you authorized through the in-product opt-in flow under Section 7.

You will pay any settlement you agree to and any final judgment a court or arbitrator awards.

13.2 Our indemnification of you

We will defend you against any third-party claim that the Service, as provided by ROAS WIZ INC. and used in accordance with these Terms, infringes any United States patent, copyright, trademark, or trade secret. We will pay any settlement we agree to and any final judgment a court or arbitrator awards.

Our obligation does not apply to claims arising from (a) your modifications to the Service, (b) your combination of the Service with any third-party product or service not provided by ROAS WIZ INC., (c) your use of the Service in violation of these Terms, (d) any content you author or approve, or (e) your continued use of the Service after we have provided a non-infringing alternative or instruction to discontinue use.

If we believe the Service is or may be the subject of an infringement claim, we may at our option (i) procure for you the right to continue using the Service, (ii) modify the Service to be non-infringing while maintaining substantially equivalent functionality, or (iii) terminate the affected portion of the Service and refund any prepaid fees for the unused portion.

13.3 Process

The indemnified party will (a) give the indemnifying party prompt written notice of the claim, but no later than thirty days after receiving notice of the claim, with delay limiting indemnity only to the extent the delay materially prejudiced the defense; (b) provide reasonable cooperation in the defense, at the indemnifying party's expense; and (c) allow the indemnifying party sole control of the defense and settlement. The indemnifying party will not settle any claim in a way that admits fault by the indemnified party or imposes any non-monetary obligation on the indemnified party without the indemnified party's prior written consent.

Both indemnification obligations under this Section 13 are uncapped (excluded from the limitation in Section 12).

14. Intellectual property

14.1 What we own

ROAS WIZ INC. and its licensors own all right, title, and interest in and to the MetaWiz Service, including the software, models, algorithms, the Wizard agent, the Valkyrie pattern store, the user interface, the documentation, and all underlying technology. We retain ownership of all improvements, derivative works, and intellectual property rights in or to the Service. Nothing in these Terms transfers any of that ownership to you.

Subject to your compliance with these Terms and your payment of fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription term for your internal business purposes.

14.2 What you own

You retain all right, title, and interest in and to your Customer Content, which means the ad creatives, copy, landing-page references, audience definitions, campaign data, lead data, and any other content you upload to or generate through the Service. Your Customer Content is yours.

You grant ROAS WIZ INC. a worldwide, royalty-free, non-exclusive license to host, store, process, transmit, display, and use your Customer Content as needed to operate the Service for you, to support you, to prevent fraud or abuse, and to comply with the law.

14.3 Anonymized and aggregated patterns (the Valkyrie license)

You grant ROAS WIZ INC. a perpetual, worldwide, royalty-free, non-exclusive license to extract anonymized and aggregated statistical patterns from your Customer Content and your campaign performance data, and to use those patterns to improve the Service, develop new features, train and improve our AI models, and provide recommendations to you and to other MetaWiz customers. Before any pattern enters the cross-customer store, every identifier that could tie a record back to you or your campaigns is removed at the boundary. The resulting patterns do not identify you or your campaigns and cannot be reasonably reverse-engineered to identify you. This license survives termination of these Terms, because anonymized patterns are not personal information under California law (Cal. Civ. Code §1798.140(m)(2)) or GDPR (Recital 26).

We will never sell or license your raw Customer Content to a third party. We will never share your raw Customer Content with another MetaWiz customer. The license in this Section 14.3 covers only the anonymized statistical patterns described above.

This Valkyrie license is permitted by Meta's Platform Terms, which excepts aggregated, obscured, or de-identified data from Meta's data-separation rule. The anonymization approach is consistent with how other Meta Tech Providers handle cross-customer learning under the same carve-out.

14.4 Feedback

If you give us feedback, suggestions, or ideas about the Service, you grant ROAS WIZ INC. a perpetual, worldwide, royalty-free, non-exclusive, irrevocable license to use the feedback for any purpose without any obligation or compensation to you.

14.5 Trademarks

"METAWIZ," "ROAS WIZ," "Marketing Well Machine," "The Wiz Poet," and our logos are trademarks of ROAS WIZ INC. (some are pending registration with the United States Patent and Trademark Office). You may not use our trademarks without our prior written permission, except to refer to the Service in factual contexts.

"Meta," "Facebook," "Instagram," "Meta Pixel," "Meta Leadgen," and the related logos and product names are trademarks of Meta Platforms, Inc. We use Meta's trademarks descriptively to identify the platforms MetaWiz integrates with, consistent with nominative fair use and Meta's Brand Guidelines. Nothing in our use of Meta's trademarks implies any affiliation with, endorsement by, or sponsorship by Meta Platforms, Inc.

15. AI and machine learning

The Wizard is MetaWiz's AI agent. The Wizard uses large language models and other machine-learning systems to analyze your campaigns, generate recommendations, and (where you opt in to autopilot under Section 7) take action on your ad account. The AI inference for the Wizard is performed by an AI subprocessor named on our subprocessor page.

The Wizard's recommendations and autopilot decisions are based on the data and the rules available at the time of each decision. The Wizard's outputs are not guarantees of outcomes. The Wizard can be wrong. You are responsible for reviewing the Wizard's recommendations before acting on them (in V1, where the Wizard reads and recommends only) and for revoking autopilot at any time if you disagree with the autonomous actions it takes (when autopilot becomes available).

We use your raw Customer Content to train the Wizard's behavior for your account only. We do not use your raw Customer Content to train shared AI models. We do not share your raw Customer Content with Anthropic for training purposes. The only cross-customer learning that happens is the anonymized pattern extraction described in Section 14.3, which strips all identifiers at the boundary before the data enters any shared learning layer. This is the locked anonymization mandate (see our Privacy Policy, Section 4).

If you opt in to autopilot in a later phase of the Service, you will have the right to opt out of any AI training on your Customer Content at the time of opt-in. The default for paying customers is opt-out, consistent with the leading pattern in AI-forward developer tools.

You have the right to ask for human review of any autopilot decision that affects you. Write to privacy@metawizrd.com and we will look at the decision with a human and respond within thirty days.

16. Dispute resolution

Plain English summary of this section

If we have a fight, we send a written notice first and try to fix it. If that does not work, we go to a private arbitrator in Broward County, Florida, instead of court. You give up the right to a jury and the right to be part of a class action. You can opt out of arbitration within thirty days by emailing legal@metawizrd.com. You can still sue in small claims court for small claims, and either of us can go to court for an emergency to stop someone from stealing intellectual property.

16.1 Informal resolution

Before initiating arbitration, the party with the claim will send a written Notice of Dispute to the other party. Notice to ROAS WIZ INC. is sent to legal@metawizrd.com. Notice to you is sent to the email address on file. The Notice will describe the nature of the claim, the parties involved, and the relief sought. The parties will negotiate in good faith for thirty days to resolve the dispute. If the dispute is unresolved after thirty days, either party may initiate arbitration.

16.2 Binding individual arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service, except as expressly carved out below, will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where applicable, the AAA Supplementary Procedures for Consumer-Related Disputes. The arbitration will be conducted in Broward County, Florida. The arbitrator's decision will be final and binding. Judgment on the award may be entered in any court of competent jurisdiction. This arbitration provision is governed by the Federal Arbitration Act (9 USC §§1 through 16).

16.3 Class-action waiver

YOU AND ROAS WIZ INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, COLLECTIVE, CONSOLIDATED, OR PRIVATE-ATTORNEY-GENERAL PROCEEDING. THE ARBITRATOR HAS NO AUTHORITY TO CONSOLIDATE OR PRESIDE OVER A CLASS OR REPRESENTATIVE PROCEEDING. IF A COURT FINDS THIS CLASS WAIVER UNENFORCEABLE, THE ENTIRE ARBITRATION PROVISION WILL BE VOID, AND THE DISPUTE WILL PROCEED IN COURT UNDER THE GOVERNING LAW AND VENUE PROVISIONS IN SECTION 17.

16.4 Jury-trial waiver

EACH PARTY WAIVES ITS RIGHT TO A TRIAL BY JURY FOR ANY DISPUTE THAT, FOR ANY REASON, PROCEEDS IN COURT INSTEAD OF ARBITRATION.

16.5 Carve-outs

The arbitration requirement in Section 16.2 does not apply to:

(a) an individual claim brought in small claims court in Broward County, Florida, where the claim qualifies for small-claims jurisdiction; or

(b) a request by either party for injunctive or other equitable relief in a court of competent jurisdiction to prevent or restrain infringement of intellectual property rights, misuse of confidential information, or breach of the Valkyrie license in Section 14.3.

16.6 Opt-out window

You may opt out of the arbitration provision in Section 16.2 and the class-action waiver in Section 16.3 by sending a written opt-out notice to legal@metawizrd.com within thirty days of first accepting these Terms. The opt-out must include your name, your account email, and a clear statement that you opt out of arbitration and the class waiver. If you opt out within the window, claims that would otherwise proceed in arbitration will instead proceed in court under Section 17. Opting out does not affect any other provision of these Terms.

16.7 Fees and costs

Each party pays its own attorneys' fees and costs unless a statute provides for fee-shifting. AAA filing fees are allocated as set forth in the AAA's then-current consumer or commercial rules, as applicable. ROAS WIZ INC. will pay the portion of any filing fee or arbitrator compensation that exceeds the cost of filing a comparable claim in court for claims with an amount in controversy under $25,000.

16.8 Survival

This Section 16 survives termination, expiration, or rescission of these Terms.

17. Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any claim not subject to the arbitration provisions of Section 16 (whether by carve-out, opt-out, or court ruling) will be brought exclusively in the state or federal courts located in Broward County, Florida, and the parties consent to the personal jurisdiction of those courts.

18. Termination

You can cancel your subscription at any time as described in Section 10. Cancellation takes effect at the end of the current billing period.

We may suspend or terminate your account, with or without notice as the circumstances require, if:

(a) you materially breach these Terms and fail to cure the breach within ten days of written notice;

(b) you fail to pay any fee that remains overdue for fifteen days;

(c) you violate Meta's Advertising Standards, Meta Platform Terms, or any other applicable platform policy in a manner that exposes ROAS WIZ INC.'s Tech Provider status to risk;

(d) Meta or another connected platform requests that ROAS WIZ INC. disconnect from your account, or restricts MetaWiz's access in a way that prevents us from operating the Service for you;

(e) your use of the Service creates a reputational risk to MetaWiz, in our reasonable judgment, including but not limited to ad content that prompts a Meta or regulator complaint;

(f) a regulator or court requests termination of your account;

(g) we have a reasonable basis to suspect fraud, account takeover, or other unauthorized use; or

(h) for convenience with thirty days' advance written notice.

Upon termination, (i) your right to access the Service ends; (ii) you may export your Customer Content for thirty days through the in-app export tool or by request to support@metawizrd.com; (iii) ROAS WIZ INC. will delete your Customer Content from production systems within seven days after the export window expires, with backup deletion on standard backup-retention cycles described in our Privacy Policy; (iv) your outstanding fees for usage through the termination date remain due; and (v) provisions that by their nature should survive (including Sections 11, 12, 13, 14, 16, 17, 19, and 22) survive termination.

We will refund any prepaid fees for the unused portion of the current billing period only when we terminate for convenience under (h) above. Termination for any cause under (a) through (g) does not entitle you to a refund.

19. Changes to these Terms

We may update these Terms from time to time. When we make a material change (for example, a change to the categories of action available under autopilot, a change to the fee structure, or a change to the dispute-resolution provisions), we will give you at least thirty days' notice by email to the address on file and by an in-product banner. The notice will summarize the change and link to the updated Terms.

Continued use of the Service after the effective date of a material change means you accept the updated Terms. If you do not accept the updated Terms, you can cancel before the effective date as described in Section 10.

We may make non-material changes (typos, clarifications, vendor or address updates) without notice. The "Last updated" line at the top of these Terms will always reflect the current version. The full version history is available at metawizrd.com/legal/terms/changelog.

20. General provisions

Force majeure. Neither party will be liable for any failure or delay in performance due to causes beyond its reasonable control, including without limitation acts of God, war, terrorism, pandemic, government action, labor disputes, internet or third-party platform outages (including Meta API outages or Meta enforcement actions against the Service), or natural disasters. The affected party will use commercially reasonable efforts to resume performance as soon as practicable.

Assignment. You may not assign these Terms, or delegate any rights or obligations under them, without our prior written consent. We may assign these Terms or any rights under them without notice in connection with a merger, acquisition, sale of all or substantially all of our assets, or any change of control. Any attempted assignment in violation of this section is void.

Entire agreement. These Terms, together with our Privacy Policy and any schedules or policies expressly incorporated by reference, are the entire agreement between you and ROAS WIZ INC. regarding the Service. They supersede all prior or contemporaneous oral or written communications.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

No third-party beneficiaries. Nothing in these Terms creates any third-party beneficiary rights.

Independent contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties (other than the limited Tech Provider relationship described in Section 6 and the limited autopilot-agent relationship described in Section 7).

Notices. Notices to ROAS WIZ INC. must be sent to legal@metawizrd.com, with a copy to ROAS WIZ INC., 333 Las Olas Way CU1, Fort Lauderdale FL 33301. Notices to you will be sent to the email address on file or posted in the product. Email notice is considered delivered the day it is sent.

Confidentiality. Each party will protect the other party's Confidential Information (information marked or treated as confidential, including product roadmaps, security details, and non-public business plans) with the same care it uses for its own Confidential Information, and at least with reasonable care. Confidentiality survives termination for three years, except for trade secrets, which survive indefinitely.

Export controls. You may not use, export, or re-export the Service in violation of US export laws or any applicable sanction.

Headings. Section headings are for convenience and do not affect interpretation.

21. Contact

For legal notice (including Notice of Dispute under Section 16.1, opt-out of arbitration under Section 16.6, or indemnification notice under Section 13.3):

legal@metawizrd.com

For everything else:

support@metawizrd.com (general help, billing questions) privacy@metawizrd.com (privacy, deletion, access, correction)

Postal address:

ROAS WIZ INC. (d/b/a METAWIZ) 333 Las Olas Way CU1 Fort Lauderdale, FL 33301 United States

22. Definitions

"Customer Content" means ad creatives, copy, landing-page references, audience definitions, campaign data, lead data, and any other content you upload to or generate through the Service.

"Meta" means Meta Platforms, Inc., and its affiliates, including Facebook, Instagram, WhatsApp, and Messenger.

"Service" means the MetaWiz software product (including any sub-products such as the Wizard and any feature labeled as part of MetaWiz), the marketing site at metawizrd.com, and the product surfaces operated at estate.metawizrd.com, dispo.metawizrd.com, and api.metawizrd.com.

"Subprocessor" means a third-party vendor that processes personal data on ROAS WIZ INC.'s behalf to operate the Service, as listed in our Privacy Policy.

"Tech Provider" means the role of MetaWiz under Meta's Platform Terms. MetaWiz operates the Service as a Tech Provider for you, not as the advertiser of record.

"Wizard" means the AI agent that powers the MetaWiz Service, including the analysis layer, the recommendation engine, and (where you opt in under Section 7) the autopilot execution layer.

"You" or "Customer" means the individual or business entity that accepts these Terms.

By using the Service, you confirm that you have read, understood, and accepted these Terms.

Questions? Email legal@metawizrd.com or support@metawizrd.com.